WALKERS TOURS a Travel DMC company of John Keells Holdings PLC (JKH) Sri Lanka’s largest listed conglomerate in the Colombo Stock Exchange chose TravPax system to power its operations, reservations, transportations, Management and online self-service presence.
TravPax Solutions (Singapore) today announced that they have signed an agreement with Walkers Tours to implement their TravPax 5 Solution.
TravPax will support Walkers Tours in all aspects of their DMC activities from products & inventories management, costing & yield optimization, quotation & reservations automation and a state of the art GPS based transportation & fleet management solution. It will brand Walker as the first DMC in this region to offer its international clients a highly accurate and reliable service and quality based monitoring system.
Walkers Tours optimization strategy aims to considerably accelerate time to market by allowing its vast worldwide clients to receive instant quotations for any standalone product or for dynamic packaging requests with the best possible rate if its online via the agent portal or offline through the call centre.
Commenting on the partnership, Mr. Nalaka Amaratunga,Vice President – John Keells Holdings PLC Head of Business solutions:
“We need to optimize the process speed and quality and at the same time reduce operational cost which is the only formula to maximize our revenue and pricing strategy that will result with the best possible rates for our clients. From the first quotation via the reservation, through operation and the airport pickup, our processes are on-line monitored and improved.
Our partnership with TravPax will also empower our new Agent self-service portal by allowing agents to quote, book, amend, manage and monitor any transaction irrespective if it is FIT or Group business”
Laurent Maytal, CEO of Singapore-based TravPax Solutions, added
“Moving such a large and reputable DMC to TravPax platform will set a whole new standard in Sri Lanka with regard to service speed and quality and it will position Walkers Tours yet again as the pioneer in the Inbound Travel Business.
Vasantha Leelananda, Executive Vice President, Sector Head – Leisure Inbound mentioned “The service quality & safety provided to our clients was always our top priority, by Integrating TravPax platform we take one step forward in this important area to guarantee even faster and optimized operation to the full satisfactions of our clients and travellers”
About Walkers Tours
Walkers Tours is a Sri Lankan owned and operated company that has been helping visitors to discover and enjoy Sri Lanka for over 45 years.
Walkers Tours is owned by Sri Lanka’s largest conglomerate John Keells Holdings PLC (JKH), which has the highest market capitalization on the Colombo Stock Exchange in excess of USD 2 Billion. JKH is a full member of the World Economic Forum, and having issued Global Depository Receipts on the Luxemburg Stock Exchange, was the first Sri Lankan company to be listed overseas. Being a Member of the Global Compact – the UN-sponsored international corporate citizenship initiative – JKH is also committed to sustainable development and greater social responsibility in a multi-stakeholder context. Ranked first in LMD’s “Most Respected Entities in Sri Lanka” survey for a record nine years including in 2014, JKH owns the award winning Cinnamon and Chaaya chains of hotels which are strategically located across Sri Lanka as well as the Maldives.
About TravPax Solutions
The TravPax system is industry wide recognized as the most technologically advanced, low cost yet high yield Travel Management solution available. It is cloud based and already working with some of the biggest Travel Agents and Tour Operators in Asia as well as GDS & Airline operators. TravPax fully covers every business aspect in the travel industry. With a powerful FIT & Group Reservation System, Operation Management System, Accounting Modules for AR/AP along with Product Management Modules for Hotels, Flights, Tours, Transfers, Sightseeing, Car Rentals in single and multi, dynamic packages.