When someone significant from within your local community inaugurates your restaurant and helps you make the transition into the world of restaurant ownership, you are essentially transitioning from chapter one to chapter two of your personal restaurant saga. Where as the initial phase was all about site selection, equipment acquisition, human resource recruitment and other mandatory issues such as insurance, taxes and ongoing seed capital, chapter two is all about operations.

In order to be successful at managing a restaurant profitably, you should pay special attention not just to increasing your footfall but also to the procurement of fresh ingredients and restaurant supply products.

What does Restaurant Supply Cover

Although the classification is both broad and generic, restaurant supply typically includes those products, which need to be replaced often. They include but are not limited to cutlery, tableware, disposable products, restaurant accessories such as mats, coasters and napkins, and anything known to have a relatively short life span. Although there are no hard and fast rules about how often restaurant supply products should be replaced, this is usually determined by the wear and tear such products experience. It is customary within the hospitality industry to replace products the moment they begin to display signs of aging.

Tips on Selecting the Right Online Restaurant Supply Store

There are a few obvious and some not so obvious factors you should take into consideration when picking your sources for restaurant supply products:

Address listing on the website…

The restaurant supply store should list its complete physical mailing address on the website. This provides a level of legitimacy we tend to associate with premium quality customer service.

At least one year old…

Although startups do as well as established companies in the online space, startups typically go through a teething stage. Visit http://www.whois.org, type the domain name of the restaurant supply company and check the date on the DNS to see how long the company has been in operation. The domain name is the web address also known as the uniform resource locator or the URL.

Customer Service Phone Number…

The number listed on the website does not have to be a toll free 800 number although that is certainly preferable. What is more important, a phone number should be listed just in case customer service issues emerge once you have made your restaurant supply purchases.

Reputation management…

Type the domain name (URL) of the restaurant supply company and check to see if there arn’t any adverse forum postings or blog entries about the company. Although there is no reason why postings cannot cloak a malicious intent, more than a few negative reviews of the company may indicate potential pitfalls for you.

Secure Shopping
Regardless of whether you use your credit card or Paypal to pay for your orders, the online restaurant supply company should be able to offer SSL encrypted secure shopping facilities. To check this, start the ordering process and look for the “s” in the “http” which appears in the address bar. It should say “https” and not “http” when you are getting ready to order. On the latest version of both the major Internet browsers, a padlock should typically appear as a visual confirmation of the fact that the website is indeed SSL encrypted.

Shop for the Best Prices

Try to locate not just one but at least two or three online shopping websites that specialize in restaurant supply products. A little extra time devoted to additional research on the Internet will allow you to comparison shop and optimize your budget resources for a long time to come. The websites you eventually short-list could also serve as cost effective sources for restaurant equipment, pizza equipment, bar supplies, disposable restaurant supplies and just about all types of commercial kitchen equipment.

Cook’s Direct provides a full range of restaurant supply and commercial kitchen equipment including all types of commercial food service equipment and kitchen supplies. Call Jeff Breeden, Chief Operating Officer, Cook’s Direct at 800-956-5571, Write to him at jbreeden@cooksdirect.com. Visit: http://www.cooksdirect.com for the most exclusive range of food service equipment, restaurant supplies and commercial kitchen

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